Header
This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.
Job Summary/Purpose
Review and approve insurance claims for the internal customers of Al Sayer Insurance Company.
Job Responsibilities
1. Review, analyze all submitted non-motor insurance requests from Customers, Group Companies, Affiliated Companies. etc. to ensure compliance with 3rd party Insurance Company requirements.
2. Analyze customer's needs and assist customers in preparing the data of the insurance proposal.
3. Search in the market in order to get the best quotation from various Insurance Companies having the best coverage and negotiate on the price and conditions.
4. Prepare comparison study for the received quotation and propose a recommendation for the most suitable coverage to the client.
5. Provide insurance company with customer's requirements in order to issue the insurance policy.
6. Verify the insurance policy sent by insurance company and ensure it is as per agreed/approved terms and conditions.
7. Monitor any change in the risk covered under the policy and propose a suitable coverage to customers.
8. Prepare Monthly Declaration of the insurance policies as per the agreed terms.
9. Follow up with concern departments to collect necessary information / data / declaration and submit it to Insurance Company.
10. Review Insurance sales report include Gross Premium, income, costing classified based on insurance policy type , source and submit it to GM, Insurance.
11. Maintain all correspondence in file and assure that policy file is updated.
12. Enter the Policies details in SAP system and update the policy file.
13. Manage Non-Motor Insurance Policies renewal process and ensure initiation of the process before 45 days from expiry date, review the current insurance policies, recommend improvements and send to insurance company to obtain the approval on the modifications.
14. Prepare insurance renewal notice documents and ensure the required documents are completed with customer's details as per the requirements of the insurance company and hand over it to the customer.
15. Receive insurance claim from the customers, verify claim documents, ensure the claim is as per the agreed policy and send it to insurance company.
16. Follow up with Insurance Company on the settlement of claims and maintain the claims files and documents.
17. Review all the outstanding claims on Quarterly basis and take the necessary action.
18. Prepare insurance claim reports on monthly basis.
2. Analyze customer's needs and assist customers in preparing the data of the insurance proposal.
3. Search in the market in order to get the best quotation from various Insurance Companies having the best coverage and negotiate on the price and conditions.
4. Prepare comparison study for the received quotation and propose a recommendation for the most suitable coverage to the client.
5. Provide insurance company with customer's requirements in order to issue the insurance policy.
6. Verify the insurance policy sent by insurance company and ensure it is as per agreed/approved terms and conditions.
7. Monitor any change in the risk covered under the policy and propose a suitable coverage to customers.
8. Prepare Monthly Declaration of the insurance policies as per the agreed terms.
9. Follow up with concern departments to collect necessary information / data / declaration and submit it to Insurance Company.
10. Review Insurance sales report include Gross Premium, income, costing classified based on insurance policy type , source and submit it to GM, Insurance.
11. Maintain all correspondence in file and assure that policy file is updated.
12. Enter the Policies details in SAP system and update the policy file.
13. Manage Non-Motor Insurance Policies renewal process and ensure initiation of the process before 45 days from expiry date, review the current insurance policies, recommend improvements and send to insurance company to obtain the approval on the modifications.
14. Prepare insurance renewal notice documents and ensure the required documents are completed with customer's details as per the requirements of the insurance company and hand over it to the customer.
15. Receive insurance claim from the customers, verify claim documents, ensure the claim is as per the agreed policy and send it to insurance company.
16. Follow up with Insurance Company on the settlement of claims and maintain the claims files and documents.
17. Review all the outstanding claims on Quarterly basis and take the necessary action.
18. Prepare insurance claim reports on monthly basis.
People Management:
1. Assign goals and objectives to staff and monitor achievement of team objectives/key performance indicators (KPIs) and counsel employees on achievement of targets and KPIs.
2. Prepare performance planning (PP) and conduct performance appraisal (PA) and conduct PP/PA interviews including employee development plans and counsel employees on career progression opportunities.
3. Make requisite attempts to handle all grievances raised by subordinates in a prompt and effective manner and escalate such matters to higher level when required.
4. Recommend disciplinary action.
5. Participate in interview panels for selection and promotion of staff.
2. Prepare performance planning (PP) and conduct performance appraisal (PA) and conduct PP/PA interviews including employee development plans and counsel employees on career progression opportunities.
3. Make requisite attempts to handle all grievances raised by subordinates in a prompt and effective manner and escalate such matters to higher level when required.
4. Recommend disciplinary action.
5. Participate in interview panels for selection and promotion of staff.
- Prepare periodic and ad hoc reports and presentations.
- Document and maintain records of activities and process workflows on internal communication portals.
- Adhere to Al-Sayer Group policies and health and safety regulations.
- Perform other duties as requested by management.
Education - Primary
Bachelor's degree
Education - Alternate
Diploma (12th Standard + 2 or 3 years Diploma)
Techno-Functional Competencies
S-MS Word
S-E Synergy
B-Document Archival, Security and Management
S-Insurance Policy
S-Policies and Procedures
B-VMS-Insurance
S-Business Writing
S-Medical Insurance Policy
S-Products and Services
S-MS Excel
S-Insurance Mgmt System
S-General Accidents Claim process
S-Sales Insurance Policy
Behavioral Competencies
3 - Customer Orientation
3 - Achievement Orientation
3 - Impact and Influence
3 - Execution Excellence
3 - Personal Effectiveness
3 - Problem Solving
Footer
The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.
More jobs on https://www.qureos.com/
$ads={2}
$ads={1}